Last I noticed, they were (technically) located in Grand Cayman. Which likely means not much legal recourse.deathmetalpat wrote: ↑Thu Sep 06, 2018 9:36 pmUMC isn’t a Canadian company.acidbasement wrote: ↑Thu Sep 06, 2018 8:14 pm I guarantee you that they have hundreds of thousands in a just-in-case fund. This won't affect this year's cruise.
Checking Canadian law, it's bait and switch (illegal) if they don't honour the quoted price.
From a legal point of view it will be difficult to do anything. If UMC would play hard ball and insist on the higher price you would have the option to say no and not be on board or to pay, enjoy the cruise and have the issue resolved in courts after. The whole legal case might take months or years as different countries are involved. It will probably mean a nice in advance chunk you'll have to pay for an attorney. For 200 bucks all that would make little to no sense.
Wonderful news!
Pat...you have been nothing but negative regarding this. You are making a lot of assumptions. You don't know what they can or can not afford or how it will impact things. Maybe they did not book that many Jr Balcony Quads (since they also book Doubles and Triples of the same) therefore the "loss" is not that bad. Obviously if they are honoring the price then it works from them. Otherwise they would not have. Let's just give kudos to 70K and move on. Nothing more to see here.deathmetalpat wrote: ↑Fri Sep 07, 2018 11:38 am As a business decision it was wrong,there was little to gain.Sometimes when you see a mistake price on a product or airline ticket,the free advertising you get and drive to your site is worth honoring the price.I imagine all the cost savings in not doing on the ground promotion for the cruise and a few other things,they can balance this out.But it still “stings “ and also as a rule of business it starts the death by a thousand cuts cycle.It always seems to be a prediction of mistakes in the near future,all of the sudden bad stuff happens and something like the 70k T-shirt gets stuck at the dock because it is late and you realize you shouldn’t have been so quick to do something like this in the beginning.Kudos to them but little goodwill but too early for such a costly error.Love of Metal doesn’t pay the bills.
The margin of this endeavor is very thin ,people think this cruise is making a lot of money don’t understand business.Also it was such an oblivious mistake that I am sure enough rational people booked it .it was cheaper for 3 people to book a quad and pay for the extra $423 and open spot (by $233 using full combined 15% discount).Then those 3 could sell that open spot for whatever they wanted and make it even cheaper for the group of 3.Trust me this hurts,not assuming anything I know ran my own business for 25 years.mbob wrote: ↑Fri Sep 07, 2018 11:52 amPat...you have been nothing but negative regarding this. You are making a lot of assumptions. You don't know what they can or can not afford or how it will impact things. Maybe they did not book that many Jr Balcony Quads (since they also book Doubles and Triples of the same) therefore the "loss" is not that bad. Obviously if they are honoring the price then it works from them. Otherwise they would not have. Let's just give kudos to 70K and move on. Nothing more to see here.deathmetalpat wrote: ↑Fri Sep 07, 2018 11:38 am As a business decision it was wrong,there was little to gain.Sometimes when you see a mistake price on a product or airline ticket,the free advertising you get and drive to your site is worth honoring the price.I imagine all the cost savings in not doing on the ground promotion for the cruise and a few other things,they can balance this out.But it still “stings “ and also as a rule of business it starts the death by a thousand cuts cycle.It always seems to be a prediction of mistakes in the near future,all of the sudden bad stuff happens and something like the 70k T-shirt gets stuck at the dock because it is late and you realize you shouldn’t have been so quick to do something like this in the beginning.Kudos to them but little goodwill but too early for such a costly error.Love of Metal doesn’t pay the bills.
On top of that capacity is not determined by cabins but by life boat zones. Once a life boat zone's capacity has been met then remaining cabins in the zone are no longer available. Regular cruises base things on double occupancy while 70K likes to fill each cabin to the max. This is why there are empty cabins when the cruise is sold out. This makes trying to determine cabin availability even more difficult.
Umm, I had to lol at this. Of course the cruise was set up to generate capital. There's NOTHING wrong with wanting to make a profit. How much of that profit is plowed back into the following year's festival to make it a good show and how much is retained by the corporation's stockholders is a different -- and fascinating -- issue.
Fine, I'll clarify. Of course it generates enough capital to repeat the cruise, but this isn't like most corporations where the goal is to make its investors or presidents ass loads of money. That's what I meant by generating capital, excuse me for being on my phone and not wanting to write an essay. I somehow doubt that Andy is rolling in dough from 70k profits, it's more used to improve the cruise year over year.Pellaz wrote: ↑Mon Sep 10, 2018 12:09 pm Umm, I had to lol at this. Of course the cruise was set up to generate capital. There's NOTHING wrong with wanting to make a profit. How much of that profit is plowed back into the following year's festival to make it a good show and how much is retained by the corporation's stockholders is a different -- and fascinating -- issue.
Interesting. They used to have their office in Canada. Now they seem to have moved to Bahamas (main contact) and UK (payments).deathmetalpat wrote: ↑Thu Sep 06, 2018 9:36 pmUMC isn’t a Canadian company.acidbasement wrote: ↑Thu Sep 06, 2018 8:14 pm I guarantee you that they have hundreds of thousands in a just-in-case fund. This won't affect this year's cruise.
Checking Canadian law, it's bait and switch (illegal) if they don't honour the quoted price.
--Except that they also retain an office in Vancouver, based on the invoice paperwork I got with my booking confirmation.bodomdragon wrote: ↑Wed Sep 12, 2018 4:06 amInteresting. They used to have their office in Canada. Now they seem to have moved to Bahamas (main contact) and UK (payments).deathmetalpat wrote: ↑Thu Sep 06, 2018 9:36 pmUMC isn’t a Canadian company.acidbasement wrote: ↑Thu Sep 06, 2018 8:14 pm I guarantee you that they have hundreds of thousands in a just-in-case fund. This won't affect this year's cruise.
Checking Canadian law, it's bait and switch (illegal) if they don't honour the quoted price.
I only have an address in the Bahamas on the paperwork I received.
Sales do seem to be a bit slower than last year, with a little over half a day until Silver sales open up. Currently quite a few less categories sold out compared to the same time for the 2018 cruise.deathmetalpat wrote: ↑Thu Sep 13, 2018 7:11 am So with quite a few cabins leftover,more than in prior years,he could hold back great bands until after public sales.This would allow new cruisers on the ship and the lost of discount for booking before public sales would correct for price mistake.That was probably the simple solution if he does have a great band to announce.
Now there seems to be just couple of choices at this point, 3N Quad and 2V Double. I hope I got one but definitely worse situation than on last cruise when I was choosing on public sales. On the other hand there seems to be more cabins available.
I think the 2015 cruise was the last time I booked a Promenade double, and they were $1,199 pp then. So they've gone up $US400 pp in 4 years.deathmetalpat wrote: ↑Fri Sep 14, 2018 6:24 pm Still a nice variety of cabins left but PROMENADE VIEW is still the most poorly priced category in the entire boat.I think they are a a bit cheaper compared to other years but they shouldn’t cost anymore than the other standard interiors.They need to be $100 cheaper per person.
On this date last year, 24 bands had been announced.
I called them and left a message. They got back to me.Donutsauce wrote: ↑Wed Sep 19, 2018 8:42 amThey gave me the wrong category of stateroom. I called and left a message Friday Sept 14 and sent a few emails. Still haven't heard back.
How did you contact them to resolve your issue?
omg I had a voicemail from Saturday. I'm all set. I suppose the rooms on the deck plans they have online don't necessarily match the categories exactly, perhaps due to the upgrade or I am just horrible at interpreting deck plans.mbob wrote: ↑Wed Sep 19, 2018 10:23 amI called them and left a message. They got back to me.Donutsauce wrote: ↑Wed Sep 19, 2018 8:42 amThey gave me the wrong category of stateroom. I called and left a message Friday Sept 14 and sent a few emails. Still haven't heard back.
How did you contact them to resolve your issue?
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