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Re: What can UMC do to Make this better for you?

by Pellaz » Fri Jul 21, 2017 10:36 am

Daenerys wrote:Give me $82.20 worth of onboard credit to reimburse me for foreign transaction fees :bitch:


Is that from paying your cruise fare with a credit card?
If you pay all at once, you can use an international wire transfer. It cost $45 (at least for me), but UMC does allow you to deduct the cost from your total payment.
2018 Wishlist:
Abbath--Aeternam--Amon.Amarth--Animals.As.Leaders--Arsis--Ayreon--Bal.Sagoth--Barren.Earth--Battlelore--Behemoth--Black.Crown.Initiate--Blind.Guardian--Bloodbath--Borknagar--Dark.Tranquility--Dimmu.Borgir--Edge.of.Sanity--Witherscape--anything.Dan.Swano
--Eluveitie--Emperor--Ensiferum--Enslaved--Exmortus--Fear.Factory--Gojira--Green.Carnation--Ihsahn--Korpiklaani--Immortal--Katatonia--Keep.of.Kalessin--Kvelertak--Leprous--Luciferan.Light.Orchestra--Loss--Melechesh--Meshuggah--Mezarkabul--Moonspell--
Ne.Obliviscaris--Nile--Obscura--Old.Man's.Child--Opeth--Poisonblack--Primordial--Sabaton--Satyricon--Savatage--Scale.the.Summit--Slough.Feg--Suidakra--Tarot--Devin.Townsend.Project--Turisas--Tyr--Vintersorg--Yyrkoon--1349
2015: Survivor
2016: Survivor
2017: Survivor
2018: Booked (1568)
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Re: What can UNC do to Make this better for you?

by Goddess of Metal » Fri Jul 21, 2017 5:06 pm

Monmisreal wrote:
Pellaz wrote:Silver -- 1-3 prior cruises with UMC
Gold -- 4-6 cruises with UMC
Platinum -- 7+ cruises with UMC


Something like this would be nice. Fighting with others because the site goes down every fucking year is getting old. I think this makes the second year we had to spend more because of that crap.


Yup!! Booking this year was absolute HELL!! :evil: I lost income because I cancelled a client just to book because it took WAY longer than expected. Priorities! :lol:

I wish booking started on the weekend. I believe it did in 2016. I'll tell you what though. The thought of missing the boat while trying to book for 2 hours made me realize how important it is to me. I was a fucking basket case! :bitch: I also worried about letting down my cabin mate if I didn't get a cabin in our price range. I hope this gets worked out for next year.
A.K.A Margie Metalho

2018 - Deck 6
2017 - Deck 6
2016 - Deck 6
2015 - Deck 7
2014 - Deck 2
2013 - Deck 2
2012 - Deck 2 on Barge
2012 - Deck 2
2011 - Deck.3


Wishlist:
Abbath-/-Allen–Lande-/-Alestorm-/-Amberian.Dawn-/-Ancient.Bards-/-Arcturus-/-Avantasia-/-Axenstar-/-Battle.Beast-/-Black.Fate-/-Blind.Guardian-/-Borknagar-/-Cain’s.Offering-/-Dark.Moor-/-Demons.and.Wizards-/-Diablo.Swing.Orchestra-/-Dimmu.Borgir-/-Dream.Evil-/-Edguy-/-Ex.Deo-/-Fairyland-/-Finntroll-/-Fleshgod.Apocalypse-/-Freak.Kitchen-/-Ghost-/-Gloryhammer-/-Grailknights-/-Gwydion-/-Heidevolk-/-Impellitteri-/-Ihsahn-/-In.Extremo-/-Inglorious-/-Juvaliant-/-Kissin.Dynamite-/-Kotipelto-/-Lord-/-Marillion-/-Masterplan-/-Mayan-/-Metsatöll-/-Mob.Rules-/-Myrath-/-Ne.Obliviscaris-/-Nightingale-/-Opeth-/-Pagan’s.Mind-/-Pain.of.Salvation-/-Persefone-/-Powerwolf-/-Primordial-/-Primal.Fear-/-Rhapsody-/-Rhapsody.of.Fire-/-Rotting.Christ-/-Running.Wild-/-Saint.Deamon-/Samael-/-Savatage-/-SepticFlesh-/-Stratovarius-/-Sunburst-/-Symphony.X-/-The.Gentle.Storm-/-Threshold-/-Vintersorg-/-Vision.Divine-/-Voyager-/-Warlord-/-Wintersun-/-Witherscape-/-Wolfheart-/-Zebra-/-The.Night.Flight.Orchestra-/-
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Re: What can UNC do to Make this better for you?

by Pellaz » Sat Jul 22, 2017 4:03 pm

Goddess of Metal wrote:
Monmisreal wrote:
Pellaz wrote:Silver -- 1-3 prior cruises with UMC
Gold -- 4-6 cruises with UMC
Platinum -- 7+ cruises with UMC


Something like this would be nice. Fighting with others because the site goes down every fucking year is getting old. I think this makes the second year we had to spend more because of that crap.


Yup!! Booking this year was absolute HELL!! :evil: I lost income because I cancelled a client just to book because it took WAY longer than expected. Priorities! :lol:


Me, too...I was hoping to escape with having to use just one hour of vacation leave to get the booking done, but it ended up costing me three.

I also worried about letting down my cabin mate if I didn't get a cabin in our price range. I hope this gets worked out for next year.


I had three friends who were depending on me to get the booking done, as I was Gold (barely) and they were Silver. The frustration was really getting to me.
And seeing how fast cabins sold this year, it's a good thing we all were able to book early.
2018 Wishlist:
Abbath--Aeternam--Amon.Amarth--Animals.As.Leaders--Arsis--Ayreon--Bal.Sagoth--Barren.Earth--Battlelore--Behemoth--Black.Crown.Initiate--Blind.Guardian--Bloodbath--Borknagar--Dark.Tranquility--Dimmu.Borgir--Edge.of.Sanity--Witherscape--anything.Dan.Swano
--Eluveitie--Emperor--Ensiferum--Enslaved--Exmortus--Fear.Factory--Gojira--Green.Carnation--Ihsahn--Korpiklaani--Immortal--Katatonia--Keep.of.Kalessin--Kvelertak--Leprous--Luciferan.Light.Orchestra--Loss--Melechesh--Meshuggah--Mezarkabul--Moonspell--
Ne.Obliviscaris--Nile--Obscura--Old.Man's.Child--Opeth--Poisonblack--Primordial--Sabaton--Satyricon--Savatage--Scale.the.Summit--Slough.Feg--Suidakra--Tarot--Devin.Townsend.Project--Turisas--Tyr--Vintersorg--Yyrkoon--1349
2015: Survivor
2016: Survivor
2017: Survivor
2018: Booked (1568)
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Re: What can UMC do to Make this better for you?

by Daenerys » Mon Jul 24, 2017 10:50 am

Pellaz wrote:
Daenerys wrote:Give me $82.20 worth of onboard credit to reimburse me for foreign transaction fees :bitch:


Is that from paying your cruise fare with a credit card?
If you pay all at once, you can use an international wire transfer. It cost $45 (at least for me), but UMC does allow you to deduct the cost from your total payment.


Wow. I've booked every 70K and somehow did not know this! However this is the first year I've ever paid in full and for 2 people. Thanks for this info, it will be helpful for next year! :D
Hypocrisy-Ihsahn-Primordial-GrandMagus-Skeletonwitch-Powerwolf-Myrath-Hell-Opeth-Borknagar-Leprous-SteelPanther-Voyager-Evergrey-Korpiklaani-Sanctuary-AmonAmarth-Ensiferum-BlindGuardian-SepticFlesh-Alestorm-DarkTranquillity-SymphonyX
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Re: What can UMC do to Make this better for you?

by Evican » Mon Jul 24, 2017 1:07 pm

Daenerys wrote:Wow. I've booked every 70K and somehow did not know this! However this is the first year I've ever paid in full and for 2 people. Thanks for this info, it will be helpful for next year! :D

It's only available for those that live outside the US/Canada. I used bank transfer for the first two cruises when I was living in Australia, but now that I am in Canada I can only pay via credit card.
70K 2011 | 2012 | 2017 | 2018
Cripper-Ne Obliviscaris-Carach Angren-Melechesh-Aborted-Behemoth-Amon Amarth-Insomnium-Havok-BENIGHTED-Meshuggah-Negura Bunget-Disarmonia Mundi-Ex Deo-Into Eternity-Septicflesh-Nightrage-Fallujah-Emperor-Incantation-Necrophagist-Kalisia-Decapitated
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Re: What can UNC do to Make this better for you?

by Bob » Tue Jul 25, 2017 10:04 am

Pellaz wrote:
Goddess of Metal wrote:
Monmisreal wrote:
...Fighting with others because the site goes down every fucking year is getting old. I think this makes the second year we had to spend more because of that crap.


Yup!! Booking this year was absolute HELL!! :evil: I lost income because I cancelled a client just to book because it took WAY longer than expected. Priorities! :lol:


Me, too...I was hoping to escape with having to use just one hour of vacation leave to get the booking done, but it ended up costing me three.

I also worried about letting down my cabin mate if I didn't get a cabin in our price range. I hope this gets worked out for next year.


I had three friends who were depending on me to get the booking done, as I was Gold (barely) and they were Silver. The frustration was really getting to me.
And seeing how fast cabins sold this year, it's a good thing we all were able to book early.


Oh the HORROR! And all of the above.

Clicked in 1/2 second after the Gold 1000 AM my time. Spent the next 40 minutes or so clicking, getting server down errors, back, redo, again and again, maybe clicked 100 times maybe more. My count down timer expired and I was on the last step. When I threw my hands up in the air and going back in to start all over again, I get an email saying my booking request has been received. Phew, thank gawd!

So glad I had the day off to do this. Only expected it to take 10 minutes tops.
Wishlist 2018: Gojira-/-Tengger-Cavalry-/-Fleshgod-Apoc-/-Hanzel und Gretyl-/-InAeona-/-Babymetal-/-In this Moment-/-Burning Witches-/-Hevisaurus-/-Angelspit-/-Unleash the Archers-/-VUUR-/-Iron Maidens-/-The Heard-/-Myrkur

70K Survivor - 2015, 16, 17
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Re: What can UMC do to Make this better for you?

by SpaceSlug » Tue Jul 25, 2017 10:51 am

Sounds like booking was a common complaint for most of us. It took me 2 hours (GOLD) to get through the process. I had some meetings that day that would have caused me to miss some booking time but luckily I got food poisoning and took that Friday off. First person ever happy to get food poisoning? lol

But as for the whole "what could they do better" it has to be Festival Merch. NOT the band's custom merch but the 70k hoodies and shirts. Let me pre-order 70K merch so I don't miss shows standing in line. Every year I want a shirt. Every other year I want a new hoodie too. Just let me buy that up front.
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Re: What can UMC do to Make this better for you?

by Bob » Tue Jul 25, 2017 11:06 am

SpaceSlug wrote:...
But as for the whole "what could they do better" it has to be Festival Merch. NOT the band's custom merch but the 70k hoodies and shirts. Let me pre-order 70K merch so I don't miss shows standing in line. Every year I want a shirt. Every other year I want a new hoodie too. Just let me buy that up front.


Exactly! The 70K t-shirt that I want. Why does this have to sold on the boat. Open a web store, ship it to me.

Just don't ship it from Canada, that postal system is one F'd up mess with high shipping costs and prices. Out source the printing to somewhere cheap and ship from there.
Wishlist 2018: Gojira-/-Tengger-Cavalry-/-Fleshgod-Apoc-/-Hanzel und Gretyl-/-InAeona-/-Babymetal-/-In this Moment-/-Burning Witches-/-Hevisaurus-/-Angelspit-/-Unleash the Archers-/-VUUR-/-Iron Maidens-/-The Heard-/-Myrkur

70K Survivor - 2015, 16, 17
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Re: What can UMC do to Make this better for you?

by ExtraneouS » Tue Jul 25, 2017 12:02 pm

Bob wrote:
SpaceSlug wrote:...
But as for the whole "what could they do better" it has to be Festival Merch. NOT the band's custom merch but the 70k hoodies and shirts. Let me pre-order 70K merch so I don't miss shows standing in line. Every year I want a shirt. Every other year I want a new hoodie too. Just let me buy that up front.


Exactly! The 70K t-shirt that I want. Why does this have to sold on the boat. Open a web store, ship it to me.

Just don't ship it from Canada, that postal system is one F'd up mess with high shipping costs and prices. Outsource the printing to somewhere cheap and ship from there.


I assume they can't do that because of an agreement with RC. When you buy merch on the ship, RC takes a cut of it, but if they start selling stuff online, than RC doesn't get their cut of the pie, making them unhappy.
Wishlist
Aeternam-/-Æther-Realm-/-Alestorm-/-Amon-Amarth-/-Ancient-Bards-/-Ancient-Rites-/-Arch-Enemy-/-Arkona-/-At-The-Gates-/-Avantasia-/-Babymetal-/-Battle-Beast-/-Battlecross-/-Be'lakor-/-Bloodbath-/-Bloodbound-/-Blind-Guardian-/-Brocas-Helm-/-Cain's-Offering-/-Cannibal-Corpse-/-Carach-Angren-/-Children-of-Bodom-/-Chthonic-/-Crimson-Shadows-/-Derdian-/-Dragonforce-/-Edguy-/-Eluveitie-/-Elvenking-/-Ensiferum-/-Epica-/-Evil-Scarecrow-/-Eximperituserqethhzebibšiptugakkathšulweliarzaxułum-/-Evocation-/-Ex-Deo-/-Fairyland-/-Falconer-/-Finntroll-/-Fleshgod-Apocalypse-/-Galaktikon-/-Galneryus-/-Ghost-/-Gloryhammer-/-Goatwhore-/-Hammerfall-/-Heathen-/-Hoth-/-Insomnium-/-Korpiklaani-/-Lagerstein-/-Nanowar-of-Steel-/-Nekrogoblikon-/-Nightwish-/-Pathfinder-/-Powerwolf-/-Primal-Fear-/-Rhapsody-/-Richard-Cheese-/-Sabaton-/-Seven-Kingdoms-/-Skalmold-/-Skyfire-/-Solar-Fragment-/-Sonata-Arctica-/-Steel-Panther-/-Swashbuckle-/-Symphony-X-/-Tengger-Cavalry-/-The-Dread-Crew-of-Oddwood-/-Triosphere-/-Turisas-/-Twilight-Force-/-Tyr-/-Unleash-the-Archers-/-Valhalore-/-Van-Canto-/-Wintersun-/-Wolfheart
70k2015 Survivor - 2328
70k2016 Survivor - 7511
70k2017 Survivor - 6523
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Re: What can UMC do to Make this better for you?

by macamatic » Wed Jul 26, 2017 8:12 am

Hell no to free wi-fi. It's hard enough to maintain a connection on a moving ship. If you had that many people connected and constantly checking their email, Facebook, and Instagram it would be unusable. Leave it to those of us willing to part with the $8/day, please.
2017: 6523 | 2018: 2546

Want: Ancient Bards, Dark Tranquillity, Deadlock, Disarmonia Mundi, In Mourning, Insomnium, Symphony X, The Unguided, Wintersun, Within Temptation
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Re: What can UMC do to Make this better for you?

by Bolt_Thrower » Wed Jul 26, 2017 9:17 am

They could add a band once in a while. It's been 2 weeks now. :?

They could sail to Minneapolis so we could go to the Super Bowl.
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Re: What can UMC do to Make this better for you?

by Pellaz » Thu Jul 27, 2017 1:38 pm

ExtraneouS wrote:
Bob wrote:
Exactly! The 70K t-shirt that I want. Why does this have to sold on the boat. Open a web store, ship it to me.

Just don't ship it from Canada, that postal system is one F'd up mess with high shipping costs and prices. Outsource the printing to somewhere cheap and ship from there.


I assume they can't do that because of an agreement with RC. When you buy merch on the ship, RC takes a cut of it, but if they start selling stuff online, than RC doesn't get their cut of the pie, making them unhappy.


I have to think that's a big part of the reason.

Still, they could look into a way of preordering merch (and pricing it dearly to include the venue "cut", which they do already), keeping a careful accounting, and remitting the funds to Royal Caribbean. As much of a cash-cow as 70K is for Royal, it doesn't seem that much of an, err, "concession" on their part. :twisted:

Another issue might be the festival shirt artwork...if it isn't done until shortly before the cruise, we would have no real way of knowing what we're buying. (I'm referring to the front artwork; it's a given that the back of the shirt with the bands listed wouldn't be available until the week of sailing.)
2018 Wishlist:
Abbath--Aeternam--Amon.Amarth--Animals.As.Leaders--Arsis--Ayreon--Bal.Sagoth--Barren.Earth--Battlelore--Behemoth--Black.Crown.Initiate--Blind.Guardian--Bloodbath--Borknagar--Dark.Tranquility--Dimmu.Borgir--Edge.of.Sanity--Witherscape--anything.Dan.Swano
--Eluveitie--Emperor--Ensiferum--Enslaved--Exmortus--Fear.Factory--Gojira--Green.Carnation--Ihsahn--Korpiklaani--Immortal--Katatonia--Keep.of.Kalessin--Kvelertak--Leprous--Luciferan.Light.Orchestra--Loss--Melechesh--Meshuggah--Mezarkabul--Moonspell--
Ne.Obliviscaris--Nile--Obscura--Old.Man's.Child--Opeth--Poisonblack--Primordial--Sabaton--Satyricon--Savatage--Scale.the.Summit--Slough.Feg--Suidakra--Tarot--Devin.Townsend.Project--Turisas--Tyr--Vintersorg--Yyrkoon--1349
2015: Survivor
2016: Survivor
2017: Survivor
2018: Booked (1568)
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Re: What can UMC do to Make this better for you?

by MasterMcDuff » Sat Oct 07, 2017 12:02 pm

I just want Coca-Cola remix machines back :(

They were on Majesty.
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Re: What can UMC do to Make this better for you?

by Pellaz » Mon Oct 09, 2017 9:41 pm

MasterMcDuff wrote:I just want Coca-Cola remix machines back :(

They were on Majesty.


Hear, hear!
2018 Wishlist:
Abbath--Aeternam--Amon.Amarth--Animals.As.Leaders--Arsis--Ayreon--Bal.Sagoth--Barren.Earth--Battlelore--Behemoth--Black.Crown.Initiate--Blind.Guardian--Bloodbath--Borknagar--Dark.Tranquility--Dimmu.Borgir--Edge.of.Sanity--Witherscape--anything.Dan.Swano
--Eluveitie--Emperor--Ensiferum--Enslaved--Exmortus--Fear.Factory--Gojira--Green.Carnation--Ihsahn--Korpiklaani--Immortal--Katatonia--Keep.of.Kalessin--Kvelertak--Leprous--Luciferan.Light.Orchestra--Loss--Melechesh--Meshuggah--Mezarkabul--Moonspell--
Ne.Obliviscaris--Nile--Obscura--Old.Man's.Child--Opeth--Poisonblack--Primordial--Sabaton--Satyricon--Savatage--Scale.the.Summit--Slough.Feg--Suidakra--Tarot--Devin.Townsend.Project--Turisas--Tyr--Vintersorg--Yyrkoon--1349
2015: Survivor
2016: Survivor
2017: Survivor
2018: Booked (1568)
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